This Privacy Policy explains how Banify ("we," "us," "our") collects, uses, stores, and protects information when you use BA Low Stock Countdown Stock Alert (the "App"), a Shopify app that displays low-stock and urgency messages on product pages.
1. Overview
Who this applies to:
- Merchants — store owners and staff who install and configure the App in Shopify Admin
- Store visitors — people who browse a merchant’s storefront where the theme app extension runs
By installing or using the App, merchants agree to this policy. Merchants are responsible for their own customer-facing privacy notices on their storefront.
2. Who We Are
Data controller (for merchant/account data processed by us):
EU/UK representative: Banify does not currently maintain a separate EU/UK representative under GDPR Article 27. For GDPR-related inquiries, contact [email protected].
We process end-customer data only in limited, technical form (see Section 3) and do not build customer profiles.
3. Data We Collect
3.1 Merchant & Shop Data
3.2 End-Customer (Storefront Visitor) Data
We do not intentionally collect end-customer personal information. Storefront requests are used only to deliver inventory-based messaging for that product/variant.
4. How We Use Data
We use data only for App functionality related to stock countdown and low-stock messaging:
We do not use data for:
- Email capture popups, discount codes, or exit-intent overlays
- Spin wheels, SMS marketing, or third-party email lists
- Selling personal information
Analytics: In-app analytics is not active today ("coming soon"). We do not send storefront visitor data to analytics vendors.
6. Third-Party Integrations
Not integrated: Klaviyo, Mailchimp, Shopify Email, SMS providers, or advertising pixels for this App.
Merchants choose whether to enable the theme app extension on their store; that runs in the merchant’s Shopify storefront context.
8. Data Retention
We respond to Shopify mandatory privacy webhooks, including shop data deletion on shop/redact.
9. GDPR Rights (EU/UK)
If you are in the EEA or UK, you may have the right to:
- Access — copy of personal data we hold about you
- Rectification — correct inaccurate data
- Erasure — delete data where applicable
- Restriction — limit processing in certain cases
- Portability — receive data in a structured format (where applicable)
- Object — object to processing based on legitimate interests
- Withdraw consent — where processing is consent-based
- Complain — to your supervisory authority
Legal Bases (Merchants)
End-customers: We do not hold customer account data. Merchants should handle customer requests for data held in their Shopify store.
Contact for GDPR requests: [email protected]
10. CCPA Rights (California)
If you are a California resident (merchant contact person), you may have the right to:
- Know what personal information we collect and how we use it
- Delete personal information we hold (subject to exceptions)
- Correct inaccurate personal information
- Opt out of sale/sharing — we do not sell or share personal information for cross-context behavioral advertising
Categories collected (merchants): identifiers (name, email), commercial information (shop/plan), internet activity (App usage logs if collected).
To exercise rights: [email protected]. We will verify requests as required by law.
11. Children’s Privacy
The App is for merchants and is not directed at children. We do not knowingly collect personal information from anyone under 16 (or 13 where applicable). If you believe we have collected such data, contact us and we will delete it.
12. Data Security
We use reasonable safeguards, including:
- TLS/HTTPS for data in transit
- Access controls limiting production access to authorized personnel
- Encrypted credentials for Shopify tokens stored in our database
- Vendor security requirements for subprocessors
No system is 100% secure. Report concerns to [email protected].
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do:
- We will post the new version with an updated "Last updated" date
- For material changes, we may notify merchants via the App or email where appropriate
Continued use after the effective date means you accept the updated policy.
14. Contact Us
Privacy and General Inquiries
[email protected]App Support and Privacy Requests
[email protected]Response time: We aim to respond within 5–10 business days.
Questions about your data?
Write to [email protected] to exercise a privacy right. We aim to respond within 5–10 business days.