Talk to the people who build the apps

Support runs 24/7. Send us the store URL and what you are seeing, and you will hear back from an engineer rather than a ticket queue.

Problems with an installed app, billing or configuration.

Data access, correction or deletion. Answered within 30 days.

Partnerships, press or a question that fits nowhere else.

Send a message

Tell us what you need

Include your Shopify store URL and the app you are asking about — it saves a round trip and gets you a useful answer first time.

Response timeWithin one business day

Support hours24 / 7

Privacy requestsWithin 30 days

Setup, billing and data questions are covered in the FAQ.