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Have questions about our apps, need technical support, or want to discuss a partnership? We'd love to hear from you!

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General Inquiries

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Technical Support

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Response within 24 hours
Available worldwide
Dedicated support team

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Get instant answers to your questions! Our support team is ready to help you with:

  • App installation and setup
  • Technical troubleshooting
  • Feature questions
  • Integration support
  • Custom development
Our team is online now

Average response time: 2 minutes

Frequently Asked Questions

Quick answers to common questions

How do I install your apps?

You can install our apps directly from the Shopify App Store. Search for "Banify Apps" and click install. The setup process is quick and easy.

Are your apps free?

Yes! All our apps are completely free with no payments required. We believe in providing value to all Shopify merchants regardless of their budget.

What kind of support do you provide?

We offer comprehensive 24/7 support including email support, documentation, video tutorials, and live chat. Our team is always available to help you succeed.

Can I customize the apps for my store?

Absolutely! Our apps come with extensive customization options to match your brand and store design. We also offer custom development services.

Are your apps mobile-friendly?

Yes, all our apps are fully responsive and optimized for mobile devices to ensure a great experience for your customers on any device.

How quickly can I see results?

Most merchants see results within the first week of installation. The referral program typically shows growth in 2-4 weeks as word spreads.

24/7 Support

Our dedicated support team is available around the clock to help you:

Every Day 24 Hours a Day
All Year Round 365 Days a Year
Global Coverage Worldwide Support

Reach us anytime via email or live chat. We're committed to responding quickly to all inquiries.